Courtyard by Marriott Lenox Berkshires

The bed was very comfortable, the TV was great. There were adequate outlets. The staff were very friendly and helpful. I liked the pool and hot tub. had to throw everything away after 1.5 days. The microwave burned a hole in my moist heat pack destroying it. The hot tub temperature was too hot....it wasn't functioning correctly. I reported it to the person on the front desk and he stated he would look into it. I was happy with his responsiveness to my concern.

The hotel was clean, breakfast and food choices was perfect. Sitting area amazing, inside and outside. T try he staff all friendly and helpful.

The king sofa room layout was excellent, the bed was very comfortable and in good condition, and the lighting options were better than in any other hotel I have stayed in. Most importantly, it had decent blackout curtains. A great place for a 5-day stay. Not all the services were available because of covid but the hotel did a good job in the circumstances. Location was well-situated for a fall trip to the Berkshires. It was newer inside and in better shape than some other hotels in the courtyard chain we have stayed at recently.

The friendly staff who turned on the fire pit outside, even though it was right after the rain. It was my friend's birthday. Made it more memorable for her.

great condition front office staff great